How Myra handles information.

1. Scope

This notice applies to the Myra website, Windows application, download and trial experience, customer support, and subscription services that link to this notice. It does not apply to third-party websites or applications that you access through Myra.

Myra is intended for adults and authorized business users. It is not directed to children.

2. Information you provide

Depending on how you use Myra, we may receive your name, email address, account details, billing status, support messages, feedback, and information you choose to include in prompts or other communications.

Payment details are generally processed by our payment provider. We receive limited transaction information, such as payment status, billing country, subscription plan, and identifiers needed to manage your account, rather than full payment card numbers.

3. Information collected automatically

We may collect device and technical information such as operating system version, application version, browser type, approximate region, error reports, timestamps, and diagnostic events. We use this information to deliver, secure, troubleshoot, and improve Myra.

We may use cookies or similar technologies on the website for essential functionality, session security, preferences, analytics, and measuring campaign performance where permitted.

4. Information processed through Myra

When you ask Myra to help with files, websites, or supported applications, the information needed to carry out that request may be processed by Myra and service providers that help us operate the product. The exact information depends on your instructions and the task.

You should not provide sensitive personal information, confidential business information, passwords, financial account credentials, or regulated records unless the feature specifically supports that use and you have an appropriate lawful basis and permission. Review prompts and results before submitting or saving them.

5. How we use information

We use information to provide and maintain Myra, authenticate users, process subscriptions, respond to support requests, diagnose failures, prevent fraud and abuse, communicate important service notices, comply with law, and develop safer and more reliable features.

Where required, we rely on consent, contract performance, legitimate interests, or legal obligations. We do not sell personal information.

6. How information is shared

We may share information with vendors that provide hosting, database, authentication, payments, analytics, customer support, security, and infrastructure services. These providers may process information only to provide services to us and under appropriate contractual or technical protections.

We may also share information when required by law, to protect rights and safety, to investigate abuse, or as part of a merger, financing, acquisition, or sale of assets.

7. Retention and security

We keep information for as long as reasonably necessary for the purposes described here, including to provide the service, satisfy legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by the type and sensitivity of information.

We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is guaranteed to be completely secure, so protect your credentials and avoid placing secrets in prompts.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also withdraw consent where processing relies on consent. We may need to verify your request and may retain information where the law allows or requires it.

You can unsubscribe from non-essential marketing messages using the link in the message. Transactional and security communications may still be sent when necessary. Contact support to exercise a privacy right or ask a question.

9. International processing

Myra and its service providers may process information in countries different from where you live. Where required, we use appropriate safeguards for cross-border transfers.

10. Changes and contact

We may update this notice when our practices, technology, or legal obligations change. The “Last updated” date shows when the current version took effect. If a change is material, we will provide additional notice where required.

For privacy questions or requests, use the support contact published on the Myra website and include enough information for us to respond without sending unnecessary sensitive data.